In this issue, we provide a sneak peek of the 2024 Annual Meeting & Expo and how the knowledge shared during sessions or through simple conversations between attendees can help sharpen your skills as a reverse mortgage professional.
Using Massachusetts as a case study, we discuss how members can affect changes at the local and state levels through their advocacy efforts that can positively impact the industry.
Lastly, in conversation with Celink CEO Marion McDougall and a separate “Servicing Corner” column, we explain how servicers are improving the customer experience post-closing, how recent servicing reforms enacted by FHA are improving the HECM program’s financial stability and overall performance, and steps loan officers can take to prepare clients and heirs for what happens when the last surviving borrower passes away.