From the Top Matt Neumeyer, president and founder, Premier Reverse Mortgage By Darryl Hicks 10 Those We Help Couple is living their dream By Darryl Hicks 33 July/August 2023 Volume 16, No. 4 Contents CRMP: Across the Kitchen Table A chat with Laura Kiel, Kiel Mortgage, Tukwila, WA By M. Diane McCormick 13 Features 18 Rising to the Top Female reverse mortgage executives discuss their careers and offer advice for other women By Joel Berg 25 Meeting Challenges Reverse industry provides many opportunities, leaders say By M. Diane McCormick Columns 3 In Reverse Sometimes, solid mentors can be found nearby By Thomas A. Barstow 5 Steve Irwin: Moving Forward How to build great teams 6 Board Room Recruiting and retention in today’s reverse mortgage market By Scott Harmes, CRMP Departments 2 Scribes Meet this month’s contributors 8 Hey, Members A roundup of issues and news for NRMLA members 34 Member News Who’s who in reverse mortgages 36 Servicing Corner Borrowers can make partial prepayments PUBLISHER Peter Bell pbell@dworbell.com SENIOR EDITOR Thomas A. Barstow thomas.barstow@theYGSgroup.com ASSOCIATE EDITOR Darryl Hicks dhicks@dworbell.com MANAGING EDITOR Therese Umerlik therese.umerlik@theYGSgroup.com MANAGING EDITOR, DWORBELL, INC. Jessica Hoefer PRESIDENT Stephen Irwin NRMLA EXECUTIVE COMMITTEE CO-CHAIRS Scott Norman, Finance of America Reverse Michael Kent, PHH Mortgage Corp. dba Liberty Reverse Mortgage DESIGNER Christel Emenheiser ADVERTISING SALES Natalie Matter Bellis natalie.matterbellis@theYGSgroup.com Reverse Mortgage is the official publication of the National Reverse Mortgage Lenders Association. The magazine is published every two months. For inquiries regarding association membership and/or magazine subscriptions, please call Darryl Hicks at 202-939-1784. Advertising and editorial inquiries should be directed to Natalie Matter Bellis (natalie.matterbellis@ theYGSgroup.com) and Therese Umerlik (therese.umerlik@theYGSgroup.com), respectively. Association & Subscription Contact: National Reverse Mortgage Lenders Association 1400 16th St., NW, Suite 420 Washington, DC 20036 202-939-1760 lross@dworbell.com Industry: www.nrmlaonline.org Consumers: www.reversemortgage.org Advertising & Editorial Contact: National Reverse Mortgage Lenders Association 1400 16th St., NW, Suite 420 Washington, DC 20036 202-939-1760 ©2023 National Reverse Mortgage Lenders Association NEW!
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