Reverse Mortgage magazine Nov-Dec 2020

In Reverse communications, that she yearns for getting back to face- to-face meetings with clients but adapted to the technolo- gies needed to do business during the pandemic. For next year, she is working on plans to improve her networking. This summer also showed the adaptability of NRMLA, as it started holding virtual conferences that were highly attended and that offered tips to those who were looking for the best paths forward. Those efforts continue with the 2020 Virtual Annual Meeting and Expo that will be all online this month for the first time in the organization’s history. Strong players continually share their lessons and ideas so that others can prosper, too. That magnanimity has included Christina Harmes Hika, CRMP, who is a top producer with C2 Reverse Mortgage in San Diego, CA. She and others offer their tips for how to best use technol- ogies when selling reverse mortgages in the article Up Your Tech Game: Tips for Making Deals Through Technology (p. 22). She assures her peers that the seniors of today in the market for a reverse mortgage are more tech-savvy than ever before. Reza Jahangiri, CEO of American Advisors Group and co-chair of NRMLA’s board, notes that the changes and adaptations made this year offer promise for 2021. “With an increase in home equity access for retirees, AAG has a healthy pipeline and positive outlook,” he tells Berg. “We are in growth mode and investing in the business and our employees. One thing we have realized is that our product is more resilient to economic cycles than other financial products.” In Reverse continued from page 3 This summer also showed the adaptability of NRMLA, as it started holding virtual conferences that were highly attended and that offered tips to those who were looking for the best paths forward. 4 REVERSE MORTGAGE / NOVEMBER-DECEMBER 2020

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